Why Ultimateseeds ?
Every seed comes with another one, absolutely free!
Don’t get ripped off! Most seedbanks overprice their seeds, teach them a lesson!
Safe and secure transaction. You can delete your data afterwards!
Seeds are fresh, germination is checked regularly.
Stealth and immediate worldwide shipping!
We don’t share your data. Don’t get spammed!
1 Worldwide Shipping?
UltimateSeeds ships worldwide but we ask you to check your local law before ordering, as laws differ from country to country, state to state and by ordering, you are confirming that you have done so.
2. Is your shipping discreet?
All of our packages are shipped very discreetly, your package may be shipped in a number ways, the customers name and address being the only info in/on the pack.
3. Once I have ordered, how do I obtain my tracking no.?
If you place an order online, you will automatically receive an e-mail to confirm receipt of your order. Also, if you have not received your tracking number, Always remember to check your junk mail folder before contacting us as e-mails do not always end up in your inbox.
4. How long will it take for my parcel to arrive?
Ireland deliveries usually take between 1-3 working days and are sent ‘recorded, signed for’, which makes them easy to track, and should you not be at home when a delivery is attempted, your postman will leave a slip through your door and your package will go back to your closest main post office for 10 days, waiting for you to collect. If you do not collect your parcel within 10 days, it will be returned to us and we will then contact you to confirm that your address details are correct so that we can reship. We will not resend until we have contacted you.
99% of International orders usually deliver within 7 – 10 working days, but they can take up to 21 working days, but this is quite rare. Also, International orders are sent Track and Trace’ and do not require a signature on delivery, so will normally be posted through your letterbox, size permitting. If not, it will be returned to your local post room and a card left through your door, notifying you of an attempted delivery and your package is awaiting a pick up.
4. I have not received my goods yet.
If choose standard postage and you do not receive your goods within 21 working days, then please contact us. Once you have done so, we will make enquires into the missing parcel with the relevant postal service, to try and track down your shipment, however if are unsuccessful then we cannot be held responsible for the mail service and your quarrel is with them. If you choose the ‘Guaranteed’ International, we guarantee your parcel for any event of it not arriving to you, and in the event of you not receiving your parcel we will reship your parcel immediately to the original address provided that we do not receive online confirmation of the delivery of your parcel from the mail service, Exclusions from our guarantee include if you parcel is confirmed as delivered, however you claim to have not received it, in this case you must take this up with the mail service including your mail person to obtain further information where the parcel was delivered to at your property our guarantee is also voided if you enter an incorrect address, as it is your responsibility to ensure we have the correct information to ship your parcel to, 99% of parcels arrive through your door however if your parcel requires collecting then this is your responsibility to collect it.
5. Methods of Payment.
Ultimateseeds accept payment by bank transfer. All client information remains highly confidential and can be deleted on customer request after the transaction.
If you do not wish to process a bank transfer, then you can send us money via Western Union. Western Union payments can be sent from your local post office. Once we receive the money we will check that the payable amount is correct before processing the order. Please remember to include delivery costs and any additional stealth costs, as it can hold up your shipment. If ordering from overseas, please check you have paid the correct monies to the correct currency. We do have a currency converter on our website if this helps.
Please note we do not accept personal cheques.
6. I can’t complete my order online.
You may need to double check the details you have entered. The card you are using must be registered to the billing details as this may cause your order to be rejected. Or you may have entered your card details incorrectly, so you may need to check them again. Also, you must have sufficient funds in your account to process the transaction. If you are 100% sure that you have entered all details correctly, then please contact us so that we can help you through the process.
7. I want to place an order online but I can’t remember my password.
This is easily resolved. You can have a password sent to the email address by using the forgot password button at check out. Just give us a call, or drop us an e-mail, we will ask you a few questions about your personal details to verify we are talking to the account holder. Once we are happy we are talking to the right person, we will then advise you of your password.
Please remember, we are here to help, and to provide an efficient and discreet service. Should you have any queries, please do not hesitate to contact us by phone or e-mail. And, if you like what we do and our happy with our service, don’t forget to tell all your friends!!